How we collect, use, and protect information about you — on the website and on WhatsApp.
This policy explains how BuyHomeInDubai.com collects, uses, and protects information about you when you visit this website or engage with us through WhatsApp.
Website analytics. When you visit the site, our hosting infrastructure and analytics tools automatically record: IP address (anonymised), browser type, device type, referring URL, pages visited, and time spent. This data is used to understand site performance and improve content.
WhatsApp conversations. When you contact us on WhatsApp, we record your phone number, name (if provided), and the content of our conversation. This is necessary to respond to your questions and, if you proceed to a property introduction, to share relevant context with our Dubai partner.
No email forms. We do not operate email sign-up forms or newsletter subscriptions. We do not collect email addresses passively.
Information we collect is used to: respond to your enquiries and provide consultation, match you to appropriate Dubai partners when you request introductions, improve our content and website experience, comply with legal and regulatory obligations.
We do not sell, rent, or share your personal data with marketers, advertisers, or unaffiliated third parties.
If you request an introduction to one of our RERA-licensed Dubai partners, we share relevant context with that partner — typically your name, phone number, budget range, and stated preferences. This is the basis on which the partner prepares relevant information for you.
You retain full control: you choose whether to engage further with the partner, and you may withdraw any time.
WhatsApp conversation records are retained for as long as the conversation is active plus a reasonable period thereafter for reference and compliance purposes (typically 24 months). Website analytics data is retained in aggregated, anonymised form indefinitely.
You may request deletion of your conversation records at any time by messaging us on WhatsApp.
This website uses minimal cookies — only those required for basic site functionality and anonymous analytics. We do not use advertising cookies or tracking pixels from third-party advertisers.
You have the right to: request a copy of any personal information we hold about you, request correction of inaccurate information, request deletion of your information, opt out of further communication.
To exercise any of these rights, message us on WhatsApp. We will respond within 30 days.
We may update this privacy policy as our practices evolve or regulations change. The current version is always at this URL.
Last updated: April 2026.